Shipping & Delivery

Thoughtfully delivered, wherever you are

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Order Processing

All orders are carefully prepared and inspected before dispatch.

• In-Stock Items — Ship within 5–10 business days
• Made-to-Order / Custom Pieces — Ship within 30–45 days, as each piece is crafted with precision

Once your order is ready, it will be dispatched promptly.

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Shipping Locations

We currently ship across the United States, as well as select international destinations.
Shipping availability will be confirmed at checkout.

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Delivery Time

Delivery timelines vary based on location and shipping method:

• U.S. Standard Delivery — Typically arrives within 3–7 business days after dispatch
• International Orders — Delivery times vary by region

Please note that timelines begin after dispatch, not from the date of purchase.

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Shipping Charges

Shipping costs are calculated at checkout based on your location and selected delivery method.

• Free Shipping may be available on qualifying orders
• Express Shipping Options may be offered at an additional cost

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.
You can use this to monitor your shipment in real time.

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Customs & Duties (International Orders)

International shipments may be subject to customs duties, taxes, or import fees, which are determined by your local authorities.

These charges are the responsibility of the customer unless otherwise stated.

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Delivery Delays

While we strive to meet all delivery timelines, delays may occur due to:

• High demand periods
• Customs clearance processes
• Public holidays or unforeseen circumstances

Mahi Privé is not liable for delays beyond our control.

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Incorrect Address

Please ensure all shipping details are accurate at checkout.
Mahi Privé is not responsible for delays or losses caused by incorrect or incomplete addresses.

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Lost or Stolen Packages

Once an order has been marked as delivered, Mahi Privé is not responsible for lost or stolen packages.
We recommend contacting the shipping carrier directly for assistance.

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Client Care

For any shipping-related inquiries, our Client Care team is here to assist you.
We are committed to ensuring a seamless delivery experience.